Frequently Asked Questions about Skipandbin.com
Below are answers to questions frequently asked by customers of skipandbin.com. If you have questions about skip sizes, skip permits, and the nuts and bolts of hiring and using a skip, please visit our skip hire advice section. If you are a skip hire company listed with skipandbin.com or are interested in becoming listed, please see our Supplier FAQs. For any other questions or feedback, please get in touch direct.
Do I need to pay for your service?Our price comparison service is completely free to use. You only pay the skip hire company. We don’t charge customers any fees.
If I make a search, am I obliged to book?No you are welcome to window shop as much and as often as you like. Some users who are flexible about their skip delivery date visit our website over a few days to monitor prices so they can get the absolute best deal.
How does skipandbin.com work?Local skip operators register with us for free to upload the postcodes they cover and the prices they charge for different skip sizes. They change these online regularly according to how busy they are. If they are quiiet, they drop their rates and expand their coverage area, and when they are busier they increase their rates and reduce their coverage area. When a user of skipandbin.com runs a price comparison search, our database checks to see which skip companies cover that postcode and skip size and then lists all the matches in order of price. Customers then book direct with the skip hire company offering the cheapest rate.
How does skipandbin.com make money?When a user clicks on a supplier to get their contact details, our system registers that click against the supplier’s account and we charge them a small fee for the lead – a bit like Google’s pay per click model, only cheaper and with a much higher conversion rate for the skip company (because the user already knows they are the cheapest operator available that day). The system only registers one click against a supplier per user per day regardless of how many times that user clicks on the suppliers contact details.
Are the skip companies on skipandbin.com licensed to remove waste?Yes. All of the skip hire companies listing on skipandbin.com hold a valid waste carriers license registered with the Environment Agency. You can see their license number in the search results and if you’d like, can verify it yourself by contacting the EA.
What happens if a skip company I choose provides a bad service?If you ever have a service issue with a skip hire company, you should contact them directly to resolve it as legally the contract for skip hire services is between you and the skip hire provider. Skipandbin.com is a price comparison site and not a skip hire provider. Hopefully the matter can be resolved to your satisfaction but, if for whatever reason it is not, please do
get in touch. We record all feedback (both negative and positive) on suppliers and closely monitor service levels. In the event a supplier delivers persistently poor service, we will remove that skip company’s listing.
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